Privacy Policy
Last updated: April 2026
Information We Collect
When you register for VOW access or submit a contact form, we collect your name, email address, phone number, and any message you provide. We also collect standard server logs (IP address, browser type, pages visited).
How We Use Your Information
Your information is used to:
- Provide access to listing data, including sold prices and market data (VOW)
- Send email alerts for saved searches (with your consent)
- Respond to your inquiries
- Comply with CREA and BCFSA regulatory requirements
Data Retention
VOW user accounts are retained for 180 days after password expiry, in accordance with CREA guidelines. Contact form submissions are retained for one year.
Third Parties
We do not sell or share your personal information with third parties for marketing purposes. Listing data is provided by CREA DDF and the Real Estate Board of Greater Vancouver.
Cookies and Analytics
We use the Meta Pixel (Facebook/Instagram) to understand how visitors find and use this website, and to measure the effectiveness of ads we run on Meta platforms. The pixel sets cookies in your browser and sends anonymized event data (pages viewed, listings opened, searches performed) to Meta. No personal information such as your name, email, or phone number is shared with Meta without your consent.
You can opt out of Meta's interest-based advertising via your Meta ad preferences, or block the pixel entirely using browser-level tools (Firefox Enhanced Tracking Protection, Safari Intelligent Tracking Prevention, or an ad blocker).
Contact
For questions about this privacy policy, contact Tom Majek at tom@tomsellshomes.ca.